Clients and Testimonials
Here are examples of SSG's work over the past 25 years. What our clients have told us through the years is that we do quality work, we respect their employees, and we get results.
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Ora McClendon, AVP Retail Sales & Operations, Marquette Bank "Bill set his initial staff reduction recommendations at a conservative 19 FTE's. He stated that we would further tighten our staffing levels once we took over the system and had build sufficient trust in it. He was right. We now have reduced 31 FTE's by using the GMT system, saving us about $1 million annually." |
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Karen Milienu, VP Human Resources, First Financial Corporation "It is my pleasure to provide a recommendation to engage Bill Cobb to perform work for your institution. Over the past 15 years, First Financial Corporation has engaged Mr. Cobb on four separate occasions to assist us in evaluating the staffing needs for our 35 largest banking centers. The result we received allowed us to immediately implement changes that more than paid for the cost of the project and the long term savings will add significant value to the Bank’s bottom line." |
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Rhonda Register, Vice President, Capital City Bank "It is my privilege to recommend to you Bill Cobb, Scheduling Systems Group. We recently completed a new staffing model for our teller and platform with Bill's assistance. We are very pleased with the final product produced. The methodology used by Bill was a perfect fit for us. Bill’s vast knowledge of the industry served us well." |
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Peter Van Kleeck, President and CEO, Pawling Savings Bank "Our project is well ahead of schedule and the business plan presented to the Board of Directors meeting indicated that our cost savings would be in excess of $200,000. The Branch Managers got with the program very early and are still very enthusiastic and in addition our turnover and customers are under control!" |
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Alan B. Morley, Vice President, Rochester Community Savings Bank "I was extremely pleased with your work with the RCSB branch managers. Your interpersonal skills and knowledge of what life in a retail branch is like were invaluable in insuring that the new system was viewed positively by a group of veteran managers who will “tune out” those supposed experts who have quick solutions to long-term branch problems." |